InMoment vs SurveySparrow
Side-by-side from the Top 11 rankings of Best NPS Survey Software and The 11 Best Survey Software Tools (2026). Last verified July 5, 2026.
The short answer
InMoment ranks higher on Top 11 (#6 vs #7) for CX, product, and customer success teams measuring loyalty with Net Promoter Score and closing the loop on feedback / Teams running customer surveys, NPS, and market research. Enterprise CX depth with strong text analytics.
At a glance
| InMoment | SurveySparrow | |
|---|---|---|
| Top 11 rank | #6 / Best NPS Survey Software | #7 / The 11 Best Survey Software Tools (2026) |
| Score (out of 9.4) | 8.2 | 7.9 |
| Best for | Enterprise CX with strong text analytics | Mobile-first conversational surveys |
| Pricing | $$$ (quote-only; enterprise annual contracts) | $ ($19 to $59/mo) |
| HQ | Salt Lake City, United States | Palo Alto, USA |
| Founded | 2002 | 2017 |
Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.