Ivanti Neurons for ITSM vs TOPdesk

Side-by-side from the Top 11 ranking of The 11 Best ITSM Software Platforms. Last verified June 21, 2026.

The short answer

Ivanti Neurons for ITSM ranks higher on Top 11 (#6 vs #10) for IT teams managing incidents, service requests, and change management. Best for unifying ITSM with endpoint management and security in a single platform.

At a glance

Ivanti Neurons for ITSMTOPdesk
Top 11 rank#6 / The 11 Best ITSM Software Platforms#10 / The 11 Best ITSM Software Platforms
Score (out of 9.4)8.27.4
Best forUnified endpoint & service managementSimple enterprise service management
Pricing$$$ (Custom quote only)$$$ (Custom quote only)
HQSouth Jordan, USADelft, Netherlands
Founded19851993

Ivanti Neurons for ITSM

Best for unifying ITSM with endpoint management and security in a single platform.

www.ivanti.com/products/ivanti-neurons-for-itsm

See full entry in The 11 Best ITSM Software Platforms

TOPdesk

An easy-to-use platform for mid-market teams extending service management beyond just IT.

www.topdesk.com/

See full entry in The 11 Best ITSM Software Platforms

Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.