Klara vs Twilio

Side-by-side from the Top 11 rankings of The 11 Best Patient Engagement Software and The 11 Best Business Texting Software Platforms. Last verified June 12, 2026.

The short answer

Klara ranks higher on Top 11 (#6 vs #10) for Healthcare practices engaging patients between visits / Businesses sending SMS for support, marketing, and appointment reminders. A top-tier, HIPAA-compliant messaging platform that reduces phone calls and streamlines communication.

At a glance

KlaraTwilio
Top 11 rank#6 / The 11 Best Patient Engagement Software#10 / The 11 Best Business Texting Software Platforms
Score (out of 9.4)8.27.4
Best forSecure messaging for specialty practicesBest for developers & custom builds
Pricing$$ ($150 to $400/mo/provider)$ (Pay-as-you-go)
HQNew York, USASan Francisco, USA
Founded20132008

Klara

A top-tier, HIPAA-compliant messaging platform that reduces phone calls and streamlines communication.

www.klara.com

See full entry in The 11 Best Patient Engagement Software

Twilio

The ultimate API for developers building custom SMS solutions.

www.twilio.com

See full entry in The 11 Best Business Texting Software Platforms

Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.