LiveChat vs HubSpot Service Hub
Side-by-side from the Top 11 rankings of The 11 Best Live Chat Software and The 11 Best Help Desk Software. Last verified June 8, 2026.
The short answer
LiveChat ranks higher on Top 11 (#2 vs #3) for Teams adding live chat and chatbots to their site / Support teams managing customer tickets. A powerful, reliable, and intuitive pure-play live chat tool for support teams.
At a glance
| LiveChat | HubSpot Service Hub | |
|---|---|---|
| Top 11 rank | #2 / The 11 Best Live Chat Software | #3 / The 11 Best Help Desk Software |
| Score (out of 9.4) | 9 | 8.9 |
| Best for | Dedicated customer support teams | Best for HubSpot users |
| Pricing | $$ ($20 to $200+/mo per agent) | $$ ($0 to $130/user/mo) |
| HQ | Wrocław, Poland | Cambridge, USA |
| Founded | 2002 | 2006 |
LiveChat
A powerful, reliable, and intuitive pure-play live chat tool for support teams.
www.livechat.comHubSpot Service Hub
Unbeatable integration with HubSpot's CRM for a unified view of the customer journey.
www.hubspot.com/products/serviceMethodology and scoring weights live at /methodology. No vendor pays for placement — see about.