LiveChat vs Olark
Side-by-side from the Top 11 ranking of The 11 Best Live Chat Software. Last verified June 8, 2026.
The short answer
LiveChat ranks higher on Top 11 (#2 vs #9) for Teams adding live chat and chatbots to their site. A powerful, reliable, and intuitive pure-play live chat tool for support teams.
At a glance
| LiveChat | Olark | |
|---|---|---|
| Top 11 rank | #2 / The 11 Best Live Chat Software | #9 / The 11 Best Live Chat Software |
| Score (out of 9.4) | 9 | 7.6 |
| Best for | Dedicated customer support teams | Simple, no-frills live chat |
| Pricing | $$ ($20 to $200+/mo per agent) | $ ($29/mo per agent) |
| HQ | Wrocław, Poland | Ann Arbor, USA |
| Founded | 2002 | 2009 |
LiveChat
A powerful, reliable, and intuitive pure-play live chat tool for support teams.
www.livechat.comOlark
A simple, straightforward, and effective live chat solution without unnecessary complexity.
www.olark.comMethodology and scoring weights live at /methodology. No vendor pays for placement — see about.