LiveChat vs Tawk.to

Side-by-side from the Top 11 ranking of The 11 Best Live Chat Software. Last verified June 8, 2026.

The short answer

LiveChat ranks higher on Top 11 (#2 vs #10) for Teams adding live chat and chatbots to their site. A powerful, reliable, and intuitive pure-play live chat tool for support teams.

At a glance

LiveChatTawk.to
Top 11 rank#2 / The 11 Best Live Chat Software#10 / The 11 Best Live Chat Software
Score (out of 9.4)97.4
Best forDedicated customer support teamsCompletely free live chat
Pricing$$ ($20 to $200+/mo per agent)$ ($0)
HQWrocław, PolandLas Vegas, USA
Founded20022012

LiveChat

A powerful, reliable, and intuitive pure-play live chat tool for support teams.

www.livechat.com

See full entry in The 11 Best Live Chat Software

Tawk.to

A genuinely free and surprisingly feature-rich live chat solution.

www.tawk.to

See full entry in The 11 Best Live Chat Software

Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.