Loox vs Gorgias
Side-by-side from the Top 11 rankings of The 11 Best Shopify Apps for Conversion Rate Optimization and The 11 Best Customer Support Software. Last verified May 31, 2026.
The short answer
Loox ranks higher on Top 11 (#2 vs #4) for Shopify merchants improving funnel conversion / Small and mid-size businesses choosing help desk and support software (Zendesk alternatives). The best app for collecting and displaying beautiful photo and video reviews.
At a glance
| Loox | Gorgias | |
|---|---|---|
| Top 11 rank | #2 / The 11 Best Shopify Apps for Conversion Rate Optimization | #4 / The 11 Best Customer Support Software |
| Score (out of 9.4) | 9 | 8.6 |
| Best for | Visual social proof & reviews | The definitive help desk for e-commerce |
| Pricing | $$ ($9.99 to $299.99/mo) | $$$ ($50 to $900+/mo) |
| HQ | Tel Aviv, Israel | San Francisco, USA |
| Founded | 2015 | 2015 |
Loox
The best app for collecting and displaying beautiful photo and video reviews.
loox.app/See full entry in The 11 Best Shopify Apps for Conversion Rate Optimization
Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.