ManageEngine AssetExplorer vs Freshservice
Side-by-side from the Top 11 ranking of The 11 Best IT Asset Management Software. Last verified June 14, 2026.
The short answer
ManageEngine AssetExplorer ranks higher on Top 11 (#6 vs #7) for IT managers tracking hardware and software assets across the organization. A cost-effective ITAM tool that integrates perfectly with other ManageEngine IT management products.
At a glance
| ManageEngine AssetExplorer | Freshservice | |
|---|---|---|
| Top 11 rank | #6 / The 11 Best IT Asset Management Software | #7 / The 11 Best IT Asset Management Software |
| Score (out of 9.4) | 8.2 | 8 |
| Best for | Integrated Mid-Market Suite | User-Friendly ITSM & ITAM |
| Pricing | $$ (Starts ~$955/year for 250 assets) | $$ (Starts ~$19/agent/mo, asset mgt extra) |
| HQ | Chennai, India | San Mateo, USA |
| Founded | 1996 | 2010 |
ManageEngine AssetExplorer
A cost-effective ITAM tool that integrates perfectly with other ManageEngine IT management products.
www.manageengine.com/products/asset-explorer/Freshservice
An easy-to-use platform where ITAM is tightly integrated with a modern ITSM helpdesk.
www.freshworks.com/freshservice/it-asset-management-software/Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.