ManageEngine ServiceDesk Plus vs HaloITSM
Side-by-side from the Top 11 ranking of The 11 Best ITSM Software Platforms. Last verified June 21, 2026.
The short answer
ManageEngine ServiceDesk Plus ranks higher on Top 11 (#4 vs #8) for IT teams managing incidents, service requests, and change management. Offers the best value by bundling ITSM, ITAM, and endpoint management features.
At a glance
| ManageEngine ServiceDesk Plus | HaloITSM | |
|---|---|---|
| Top 11 rank | #4 / The 11 Best ITSM Software Platforms | #8 / The 11 Best ITSM Software Platforms |
| Score (out of 9.4) | 8.7 | 7.8 |
| Best for | All-in-one value and features | Flexible all-inclusive ITSM |
| Pricing | $ ($10 to $125 / tech / mo) | $$ ($69 to $109 / agent / mo) |
| HQ | Chennai, India | Stowmarket, UK |
| Founded | 1996 | 1994 |
ManageEngine ServiceDesk Plus
Offers the best value by bundling ITSM, ITAM, and endpoint management features.
www.manageengine.com/products/service-desk/HaloITSM
A modern, all-inclusive ITSM platform with transparent pricing, challenging older mid-market tools.
haloitsm.com/Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.