ManageEngine ServiceDesk Plus vs SolarWinds Service Desk
Side-by-side from the Top 11 ranking of The 11 Best ITSM Software Platforms. Last verified June 21, 2026.
The short answer
ManageEngine ServiceDesk Plus ranks higher on Top 11 (#4 vs #5) for IT teams managing incidents, service requests, and change management. Offers the best value by bundling ITSM, ITAM, and endpoint management features.
At a glance
| ManageEngine ServiceDesk Plus | SolarWinds Service Desk | |
|---|---|---|
| Top 11 rank | #4 / The 11 Best ITSM Software Platforms | #5 / The 11 Best ITSM Software Platforms |
| Score (out of 9.4) | 8.7 | 8.5 |
| Best for | All-in-one value and features | Strong IT asset management |
| Pricing | $ ($10 to $125 / tech / mo) | $$ ($39 to $89 / agent / mo) |
| HQ | Chennai, India | Austin, USA |
| Founded | 1996 | 1999 |
ManageEngine ServiceDesk Plus
Offers the best value by bundling ITSM, ITAM, and endpoint management features.
www.manageengine.com/products/service-desk/SolarWinds Service Desk
A balanced ITSM tool with standout, fully integrated IT asset management features.
www.solarwinds.com/service-deskMethodology and scoring weights live at /methodology. No vendor pays for placement — see about.