ManageEngine ServiceDesk Plus vs TOPdesk

Side-by-side from the Top 11 ranking of The 11 Best ITSM Software Platforms. Last verified June 21, 2026.

The short answer

ManageEngine ServiceDesk Plus ranks higher on Top 11 (#4 vs #10) for IT teams managing incidents, service requests, and change management. Offers the best value by bundling ITSM, ITAM, and endpoint management features.

At a glance

ManageEngine ServiceDesk PlusTOPdesk
Top 11 rank#4 / The 11 Best ITSM Software Platforms#10 / The 11 Best ITSM Software Platforms
Score (out of 9.4)8.77.4
Best forAll-in-one value and featuresSimple enterprise service management
Pricing$ ($10 to $125 / tech / mo)$$$ (Custom quote only)
HQChennai, IndiaDelft, Netherlands
Founded19961993

ManageEngine ServiceDesk Plus

Offers the best value by bundling ITSM, ITAM, and endpoint management features.

www.manageengine.com/products/service-desk/

See full entry in The 11 Best ITSM Software Platforms

TOPdesk

An easy-to-use platform for mid-market teams extending service management beyond just IT.

www.topdesk.com/

See full entry in The 11 Best ITSM Software Platforms

Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.