Nextiva XBert AI Receptionist vs Frontdesk (My AI Front Desk)

Side-by-side from the Top 11 ranking of RingCentral vs Nextiva vs Upfirst: 11 Best AI Receptionists for Small Business 2026. Last verified October 6, 2026.

The short answer

Nextiva XBert AI Receptionist ranks higher on Top 11 (#2 vs #7) for Owners of United States small businesses, roughly 1 to 50 people, who miss calls while they work and want an AI receptionist that books the appointment and logs the caller, not one that only takes a message.. The longest named connection list here, split into live and on request. $99 for 100 conversations.

At a glance

Nextiva XBert AI ReceptionistFrontdesk (My AI Front Desk)
Top 11 rank#2 / RingCentral vs Nextiva vs Upfirst: 11 Best AI Receptionists for Small Business 2026#7 / RingCentral vs Nextiva vs Upfirst: 11 Best AI Receptionists for Small Business 2026
Score (out of 9.4)8.67.6
Best forService businesses that want calls, texts and chat on one $99 meterOwners on HubSpot or GoHighLevel who want phone, chat and forms in one bundle
Pricing$$ ($99 a month for 100 conversations across voice, text or chat, then $0.99 each; 30 day money back guarantee)$$ ($99 a month or $79 billed annually, 200 voice minutes; voice overage 25 cents a minute in credits; 7 day trial)
HQScottsdale, Arizona—
Founded——

Nextiva XBert AI Receptionist

The longest named connection list here, split into live and on request. $99 for 100 conversations.

www.nextiva.com/products/ai-receptionist

See full entry in RingCentral vs Nextiva vs Upfirst: 11 Best AI Receptionists for Small Business 2026

Frontdesk (My AI Front Desk)

Phone, chat, texts and forms for $99 with HubSpot and GoHighLevel named. Actions are capped.

www.myaifrontdesk.com/ai-receptionist

See full entry in RingCentral vs Nextiva vs Upfirst: 11 Best AI Receptionists for Small Business 2026

Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.