Nextiva XBert AI Receptionist vs Smith.ai AI Receptionist
Side-by-side from the Top 11 ranking of RingCentral vs Nextiva vs Upfirst: 11 Best AI Receptionists for Small Business 2026. Last verified October 6, 2026.
The short answer
Nextiva XBert AI Receptionist ranks higher on Top 11 (#2 vs #5) for Owners of United States small businesses, roughly 1 to 50 people, who miss calls while they work and want an AI receptionist that books the appointment and logs the caller, not one that only takes a message.. The longest named connection list here, split into live and on request. $99 for 100 conversations.
At a glance
| Nextiva XBert AI Receptionist | Smith.ai AI Receptionist | |
|---|---|---|
| Top 11 rank | #2 / RingCentral vs Nextiva vs Upfirst: 11 Best AI Receptionists for Small Business 2026 | #5 / RingCentral vs Nextiva vs Upfirst: 11 Best AI Receptionists for Small Business 2026 |
| Score (out of 9.4) | 8.6 | 8 |
| Best for | Service businesses that want calls, texts and chat on one $99 meter | Professional firms that want AI with human receptionists behind it |
| Pricing | $$ ($99 a month for 100 conversations across voice, text or chat, then $0.99 each; 30 day money back guarantee) | $$ (free for 25 calls a month, then $3 a call; Pro $150 a month at $2 a call; Enterprise $500 a month) |
| HQ | Scottsdale, Arizona | — |
| Founded | — | — |
Nextiva XBert AI Receptionist
The longest named connection list here, split into live and on request. $99 for 100 conversations.
www.nextiva.com/products/ai-receptionistSmith.ai AI Receptionist
AI first with human receptionists behind it, native Clio, HubSpot and Salesforce, and 25 free calls.
smith.ai/ai-receptionistMethodology and scoring weights live at /methodology. No vendor pays for placement — see about.