Pega vs Playmaker CRM
Side-by-side from the Top 11 ranking of Salesforce Health Cloud vs Microsoft Cloud for Healthcare vs Veeva CRM: 11 Best Healthcare CRM Software 2026. Last verified July 14, 2026.
The short answer
Pega ranks higher on Top 11 (#9 vs #10) for Provider marketing teams, patient access centers, health systems, and life-sciences commercial teams managing patient and referral relationships. Enterprise case management and decisioning for payers.
At a glance
| Pega | Playmaker CRM | |
|---|---|---|
| Top 11 rank | #9 / Salesforce Health Cloud vs Microsoft Cloud for Healthcare vs Veeva CRM: 11 Best Healthcare CRM Software 2026 | #10 / Salesforce Health Cloud vs Microsoft Cloud for Healthcare vs Veeva CRM: 11 Best Healthcare CRM Software 2026 |
| Score (out of 9.4) | 7.6 | 7.4 |
| Best for | Payer case and decisioning workflows | Post-acute referral CRM |
| Pricing | $$$$$ (Enterprise licensing, quoted annually) | $$$ (Custom quote, post-acute focused) |
| HQ | Cambridge, USA | Atlanta, USA |
| Founded | 1983 | 2011 |
Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.