Pega vs Playmaker CRM
Side-by-side from the Top 11 ranking of The 11 Best Healthcare CRM Software (2026). Last verified July 14, 2026.
The short answer
Pega ranks higher on Top 11 (#9 vs #10) for Provider marketing teams, patient access centers, health systems, and life-sciences commercial teams managing patient and referral relationships. Enterprise case management and decisioning for payers.
At a glance
| Pega | Playmaker CRM | |
|---|---|---|
| Top 11 rank | #9 / The 11 Best Healthcare CRM Software (2026) | #10 / The 11 Best Healthcare CRM Software (2026) |
| Score (out of 9.4) | 7.6 | 7.4 |
| Best for | Payer case and decisioning workflows | Post-acute referral CRM |
| Pricing | $$$$$ (Enterprise licensing, quoted annually) | $$$ (Custom quote, post-acute focused) |
| HQ | Cambridge, USA | Atlanta, USA |
| Founded | 1983 | 2011 |
Pega
Enterprise case management and decisioning for payers.
www.pega.com/industries/healthcareSee full entry in The 11 Best Healthcare CRM Software (2026)
Playmaker CRM
The referral CRM built for post-acute and home health.
www.trellahealth.com/See full entry in The 11 Best Healthcare CRM Software (2026)
Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.