Planhat vs Strikedeck
Side-by-side from the Top 11 ranking of Gainsight vs ChurnZero vs Catalyst: 11 Best Customer Success Software Platforms 2026. Last verified June 7, 2026.
The short answer
Planhat ranks higher on Top 11 (#7 vs #10) for CS leaders at SaaS companies choosing customer success platforms (Gainsight vs ChurnZero vs Totango vs ClientSuccess). A uniquely flexible and customizable platform, especially strong for complex onboarding and project management.
At a glance
| Planhat | Strikedeck | |
|---|---|---|
| Top 11 rank | #7 / Gainsight vs ChurnZero vs Catalyst: 11 Best Customer Success Software Platforms 2026 | #10 / Gainsight vs ChurnZero vs Catalyst: 11 Best Customer Success Software Platforms 2026 |
| Score (out of 9.4) | 8 | 7.4 |
| Best for | Flexible data model & customization | Enterprise CS within Medallia |
| Pricing | $$$ ($20k to $80k/yr) | $$$$$ (>$80k/yr) |
| HQ | Stockholm, Sweden | San Mateo, USA |
| Founded | 2015 | 2012 |
Planhat
A uniquely flexible and customizable platform, especially strong for complex onboarding and project management.
www.planhat.comStrikedeck
An enterprise platform whose main strength is its integration with Medallia's CX data suite.
www.strikedeck.comMethodology and scoring weights live at /methodology. No vendor pays for placement — see about.