RingCentral vs Dialpad
Side-by-side from the Top 11 ranking of The 11 Best VoIP Business Phone Systems. Last verified June 16, 2026.
The short answer
RingCentral ranks higher on Top 11 (#2 vs #5) for Small businesses replacing landlines with cloud phone systems. The market leader, offering the most features and over 300 integrations for tech-forward businesses.
At a glance
| RingCentral | Dialpad | |
|---|---|---|
| Top 11 rank | #2 / The 11 Best VoIP Business Phone Systems | #5 / The 11 Best VoIP Business Phone Systems |
| Score (out of 9.4) | 9.1 | 8.5 |
| Best for | Best for features and integrations | Best for AI-powered features |
| Pricing | $$$ ($20 to $50/user/mo) | $ ($15 to $25+/user/mo) |
| HQ | Belmont, USA | San Ramon, USA |
| Founded | 1999 | 2011 |
RingCentral
The market leader, offering the most features and over 300 integrations for tech-forward businesses.
www.ringcentral.comDialpad
Leads in AI with real-time call transcription, sentiment analysis, and automated coaching tools.
www.dialpad.comMethodology and scoring weights live at /methodology. No vendor pays for placement — see about.