Salesforce Health Cloud vs Pega
Side-by-side from the Top 11 ranking of The 11 Best Healthcare CRM Software (2026). Last verified July 14, 2026.
The short answer
Salesforce Health Cloud ranks higher on Top 11 (#1 vs #9) for Provider marketing teams, patient access centers, health systems, and life-sciences commercial teams managing patient and referral relationships. The most complete enterprise choice for a single patient view.
At a glance
| Salesforce Health Cloud | Pega | |
|---|---|---|
| Top 11 rank | #1 / The 11 Best Healthcare CRM Software (2026) | #9 / The 11 Best Healthcare CRM Software (2026) |
| Score (out of 9.4) | 9.2 | 7.6 |
| Best for | Enterprise unified patient view | Payer case and decisioning workflows |
| Pricing | $$$$$ (From ~$300/user/mo plus implementation) | $$$$$ (Enterprise licensing, quoted annually) |
| HQ | San Francisco, USA | Cambridge, USA |
| Founded | 2016 | 1983 |
Salesforce Health Cloud
The most complete enterprise choice for a single patient view.
www.salesforce.com/products/health-cloud/See full entry in The 11 Best Healthcare CRM Software (2026)
Pega
Enterprise case management and decisioning for payers.
www.pega.com/industries/healthcareSee full entry in The 11 Best Healthcare CRM Software (2026)
Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.