Salesforce Sales Cloud vs Freshsales (by Freshworks)
Side-by-side from the Top 11 ranking of The 11 Best Sales CRM Software (2026). Last verified June 5, 2026.
The short answer
Salesforce Sales Cloud ranks higher on Top 11 (#1 vs #6) for Sales managers and founders choosing CRM software for sales teams (Salesforce vs HubSpot vs Pipedrive vs Close). The most powerful and customizable CRM for complex sales operations at scale.
At a glance
| Salesforce Sales Cloud | Freshsales (by Freshworks) | |
|---|---|---|
| Top 11 rank | #1 / The 11 Best Sales CRM Software (2026) | #6 / The 11 Best Sales CRM Software (2026) |
| Score (out of 9.4) | 9.3 | 8.1 |
| Best for | Ultimate customization and scalability | Best AI-powered CRM for SMBs |
| Pricing | $$$$ ($25 to $500+/user/mo) | $$ ($0 to $69/user/mo) |
| HQ | San Francisco, USA | San Mateo, USA |
| Founded | 1999 | 2010 |
Salesforce Sales Cloud
The most powerful and customizable CRM for complex sales operations at scale.
www.salesforce.com/products/sales-cloud/overview/Freshsales (by Freshworks)
A clean, easy-to-use CRM with helpful AI features for small teams.
www.freshworks.com/crm/Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.