ServiceNow vs Freshservice
Side-by-side from the Top 11 ranking of The 11 Best IT Asset Management Software. Last verified June 14, 2026.
The short answer
ServiceNow ranks higher on Top 11 (#1 vs #7) for IT managers tracking hardware and software assets across the organization. The best for large enterprises needing a single, integrated platform for all IT operations, including asset management.
At a glance
| ServiceNow | Freshservice | |
|---|---|---|
| Top 11 rank | #1 / The 11 Best IT Asset Management Software | #7 / The 11 Best IT Asset Management Software |
| Score (out of 9.4) | 9.2 | 8 |
| Best for | Unified Enterprise IT Platform | User-Friendly ITSM & ITAM |
| Pricing | $$$$ (Quote-based, starts >$100k/yr) | $$ (Starts ~$19/agent/mo, asset mgt extra) |
| HQ | Santa Clara, USA | San Mateo, USA |
| Founded | 2004 | 2010 |
ServiceNow
The best for large enterprises needing a single, integrated platform for all IT operations, including asset management.
www.servicenow.com/products/asset-management.htmlFreshservice
An easy-to-use platform where ITAM is tightly integrated with a modern ITSM helpdesk.
www.freshworks.com/freshservice/it-asset-management-software/Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.