ServiceNow vs Ivanti Neurons for ITSM

Side-by-side from the Top 11 rankings of The 11 Best IT Asset Management Software and The 11 Best ITSM Software Platforms. Last verified June 14, 2026.

The short answer

ServiceNow ranks higher on Top 11 (#1 vs #6) for IT managers tracking hardware and software assets across the organization / IT teams managing incidents, service requests, and change management. The best for large enterprises needing a single, integrated platform for all IT operations, including asset management.

At a glance

ServiceNowIvanti Neurons for ITSM
Top 11 rank#1 / The 11 Best IT Asset Management Software#6 / The 11 Best ITSM Software Platforms
Score (out of 9.4)9.28.2
Best forUnified Enterprise IT PlatformUnified endpoint & service management
Pricing$$$$ (Quote-based, starts >$100k/yr)$$$ (Custom quote only)
HQSanta Clara, USASouth Jordan, USA
Founded20041985

ServiceNow

The best for large enterprises needing a single, integrated platform for all IT operations, including asset management.

www.servicenow.com/products/asset-management.html

See full entry in The 11 Best IT Asset Management Software

Ivanti Neurons for ITSM

Best for unifying ITSM with endpoint management and security in a single platform.

www.ivanti.com/products/ivanti-neurons-for-itsm

See full entry in The 11 Best ITSM Software Platforms

Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.