ServiceNow vs ManageEngine ServiceDesk Plus

Side-by-side from the Top 11 rankings of The 11 Best IT Asset Management Software and The 11 Best ITSM Software Platforms. Last verified June 14, 2026.

The short answer

ServiceNow ranks higher on Top 11 (#1 vs #4) for IT managers tracking hardware and software assets across the organization / IT teams managing incidents, service requests, and change management. The best for large enterprises needing a single, integrated platform for all IT operations, including asset management.

At a glance

ServiceNowManageEngine ServiceDesk Plus
Top 11 rank#1 / The 11 Best IT Asset Management Software#4 / The 11 Best ITSM Software Platforms
Score (out of 9.4)9.28.7
Best forUnified Enterprise IT PlatformAll-in-one value and features
Pricing$$$$ (Quote-based, starts >$100k/yr)$ ($10 to $125 / tech / mo)
HQSanta Clara, USAChennai, India
Founded20041996

ServiceNow

The best for large enterprises needing a single, integrated platform for all IT operations, including asset management.

www.servicenow.com/products/asset-management.html

See full entry in The 11 Best IT Asset Management Software

ManageEngine ServiceDesk Plus

Offers the best value by bundling ITSM, ITAM, and endpoint management features.

www.manageengine.com/products/service-desk/

See full entry in The 11 Best ITSM Software Platforms

Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.