Smith.ai AI Receptionist vs Marlie AI

Side-by-side from the Top 11 ranking of RingCentral vs Nextiva vs Upfirst: 11 Best AI Receptionists for Small Business 2026. Last verified October 6, 2026.

The short answer

Smith.ai AI Receptionist ranks higher on Top 11 (#5 vs #6) for Owners of United States small businesses, roughly 1 to 50 people, who miss calls while they work and want an AI receptionist that books the appointment and logs the caller, not one that only takes a message.. AI first with human receptionists behind it, native Clio, HubSpot and Salesforce, and 25 free calls.

At a glance

Smith.ai AI ReceptionistMarlie AI
Top 11 rank#5 / RingCentral vs Nextiva vs Upfirst: 11 Best AI Receptionists for Small Business 2026#6 / RingCentral vs Nextiva vs Upfirst: 11 Best AI Receptionists for Small Business 2026
Score (out of 9.4)87.8
Best forProfessional firms that want AI with human receptionists behind itLocal service businesses that want to text a checkout link mid call
Pricing$$ (free for 25 calls a month, then $3 a call; Pro $150 a month at $2 a call; Enterprise $500 a month)$ ($49 a month for 250 minutes up to $399 for 2,000; $0.35 to $0.25 a minute over; 14 day trial)
HQ——
Founded——

Smith.ai AI Receptionist

AI first with human receptionists behind it, native Clio, HubSpot and Salesforce, and 25 free calls.

smith.ai/ai-receptionist

See full entry in RingCentral vs Nextiva vs Upfirst: 11 Best AI Receptionists for Small Business 2026

Marlie AI

The only one here that texts a Square or Shopify checkout link mid call. From $49 for 250 minutes.

www.marlie.ai

See full entry in RingCentral vs Nextiva vs Upfirst: 11 Best AI Receptionists for Small Business 2026

Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.