Snipe-IT vs Freshservice
Side-by-side from the Top 11 ranking of The 11 Best IT Asset Management Software. Last verified June 14, 2026.
The short answer
Snipe-IT ranks higher on Top 11 (#4 vs #7) for IT managers tracking hardware and software assets across the organization. The best open-source option for managing physical hardware lifecycle with a great check-in/check-out system.
At a glance
| Snipe-IT | Freshservice | |
|---|---|---|
| Top 11 rank | #4 / The 11 Best IT Asset Management Software | #7 / The 11 Best IT Asset Management Software |
| Score (out of 9.4) | 8.6 | 8 |
| Best for | Open-Source Hardware Tracking | User-Friendly ITSM & ITAM |
| Pricing | $ (Free self-hosted, cloud starts ~$45/mo) | $$ (Starts ~$19/agent/mo, asset mgt extra) |
| HQ | Bend, USA | San Mateo, USA |
| Founded | 2013 | 2010 |
Snipe-IT
The best open-source option for managing physical hardware lifecycle with a great check-in/check-out system.
snipeitapp.com/Freshservice
An easy-to-use platform where ITAM is tightly integrated with a modern ITSM helpdesk.
www.freshworks.com/freshservice/it-asset-management-software/Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.