SolarWinds Service Desk vs TOPdesk

Side-by-side from the Top 11 ranking of The 11 Best ITSM Software Platforms. Last verified June 21, 2026.

The short answer

SolarWinds Service Desk ranks higher on Top 11 (#5 vs #10) for IT teams managing incidents, service requests, and change management. A balanced ITSM tool with standout, fully integrated IT asset management features.

At a glance

SolarWinds Service DeskTOPdesk
Top 11 rank#5 / The 11 Best ITSM Software Platforms#10 / The 11 Best ITSM Software Platforms
Score (out of 9.4)8.57.4
Best forStrong IT asset managementSimple enterprise service management
Pricing$$ ($39 to $89 / agent / mo)$$$ (Custom quote only)
HQAustin, USADelft, Netherlands
Founded19991993

SolarWinds Service Desk

A balanced ITSM tool with standout, fully integrated IT asset management features.

www.solarwinds.com/service-desk

See full entry in The 11 Best ITSM Software Platforms

TOPdesk

An easy-to-use platform for mid-market teams extending service management beyond just IT.

www.topdesk.com/

See full entry in The 11 Best ITSM Software Platforms

Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.