SurveyMonkey vs Jotform
Side-by-side from the Top 11 ranking of The 11 Best Survey Software Tools. Last verified June 20, 2026.
The short answer
SurveyMonkey ranks higher on Top 11 (#2 vs #4) for Teams running customer surveys, NPS, and market research. The best general-purpose tool, balancing features with user-friendliness.
At a glance
| SurveyMonkey | Jotform | |
|---|---|---|
| Top 11 rank | #2 / The 11 Best Survey Software Tools | #4 / The 11 Best Survey Software Tools |
| Score (out of 9.4) | 9 | 8.5 |
| Best for | Versatile all-around survey tool | Powerful form & survey hybrid |
| Pricing | $$ ($39 to $119/user/mo) | $ ($39 to $129/mo) |
| HQ | San Mateo, USA | San Francisco, USA |
| Founded | 1999 | 2006 |
SurveyMonkey
The best general-purpose tool, balancing features with user-friendliness.
www.surveymonkey.comMethodology and scoring weights live at /methodology. No vendor pays for placement — see about.