SurveySparrow vs GetFeedback
Side-by-side from the Top 11 rankings of The 11 Best Survey Software Tools (2026) and The 11 Best Customer Feedback Tools (2026). Last verified June 20, 2026.
The short answer
GetFeedback ranks higher on Top 11 (#6 vs #7) for Teams running customer surveys, NPS, and market research / Teams collecting and acting on feedback. A CX platform with best-in-class, native integration with Salesforce for mapping feedback to accounts.
At a glance
| SurveySparrow | GetFeedback | |
|---|---|---|
| Top 11 rank | #7 / The 11 Best Survey Software Tools (2026) | #6 / The 11 Best Customer Feedback Tools (2026) |
| Score (out of 9.4) | 7.9 | 8.1 |
| Best for | Mobile-first conversational surveys | Salesforce-integrated CX programs |
| Pricing | $ ($19 to $59/mo) | $$$$ (Custom pricing) |
| HQ | Palo Alto, USA | San Mateo, USA |
| Founded | 2017 | 2013 |
GetFeedback
A CX platform with best-in-class, native integration with Salesforce for mapping feedback to accounts.
www.getfeedback.comSee full entry in The 11 Best Customer Feedback Tools (2026)
Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.