SurveySparrow vs SurveyMonkey

Side-by-side from the Top 11 ranking of The 11 Best Survey Software Tools (2026). Last verified June 20, 2026.

The short answer

SurveyMonkey ranks higher on Top 11 (#2 vs #7) for Teams running customer surveys, NPS, and market research. The best general-purpose tool, balancing features with user-friendliness.

At a glance

SurveySparrowSurveyMonkey
Top 11 rank#7 / The 11 Best Survey Software Tools (2026)#2 / The 11 Best Survey Software Tools (2026)
Score (out of 9.4)7.99
Best forMobile-first conversational surveysVersatile all-around survey tool
Pricing$ ($19 to $59/mo)$$ ($39 to $119/user/mo)
HQPalo Alto, USASan Mateo, USA
Founded20171999

SurveySparrow

Boosts mobile response rates with a chat-like interface.

surveysparrow.com

See full entry in The 11 Best Survey Software Tools (2026)

SurveyMonkey

The best general-purpose tool, balancing features with user-friendliness.

www.surveymonkey.com

See full entry in The 11 Best Survey Software Tools (2026)

Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.