Tawk.to vs Gist
Side-by-side from the Top 11 ranking of The 11 Best Live Chat Software. Last verified June 8, 2026.
The short answer
Tawk.to ranks higher on Top 11 (#10 vs #11) for Teams adding live chat and chatbots to their site. A genuinely free and surprisingly feature-rich live chat solution.
At a glance
| Tawk.to | Gist | |
|---|---|---|
| Top 11 rank | #10 / The 11 Best Live Chat Software | #11 / The 11 Best Live Chat Software |
| Score (out of 9.4) | 7.4 | 7.1 |
| Best for | Completely free live chat | Affordable all-in-one alternative |
| Pricing | $ ($0) | $ ($0 to $499/mo) |
| HQ | Las Vegas, USA | Reno, USA |
| Founded | 2012 | 2017 |
Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.