Tidio vs LiveChat
Side-by-side from the Top 11 ranking of The 11 Best Live Chat Software. Last verified June 8, 2026.
The short answer
LiveChat ranks higher on Top 11 (#2 vs #5) for Teams adding live chat and chatbots to their site. A powerful, reliable, and intuitive pure-play live chat tool for support teams.
At a glance
| Tidio | LiveChat | |
|---|---|---|
| Top 11 rank | #5 / The 11 Best Live Chat Software | #2 / The 11 Best Live Chat Software |
| Score (out of 9.4) | 8.3 | 9 |
| Best for | SMBs and e-commerce stores | Dedicated customer support teams |
| Pricing | $ ($0 to $399+/mo) | $$ ($20 to $200+/mo per agent) |
| HQ | Szczecin, Poland | Wrocław, Poland |
| Founded | 2013 | 2002 |
LiveChat
A powerful, reliable, and intuitive pure-play live chat tool for support teams.
www.livechat.comMethodology and scoring weights live at /methodology. No vendor pays for placement — see about.