Totango vs Planhat
Side-by-side from the Top 11 ranking of Gainsight vs ChurnZero vs Catalyst: 11 Best Customer Success Software Platforms 2026. Last verified June 7, 2026.
The short answer
Totango ranks higher on Top 11 (#4 vs #7) for CS leaders at SaaS companies choosing customer success platforms (Gainsight vs ChurnZero vs Totango vs ClientSuccess). A highly flexible, composable platform that adapts to a company's evolving CS maturity.
At a glance
| Totango | Planhat | |
|---|---|---|
| Top 11 rank | #4 / Gainsight vs ChurnZero vs Catalyst: 11 Best Customer Success Software Platforms 2026 | #7 / Gainsight vs ChurnZero vs Catalyst: 11 Best Customer Success Software Platforms 2026 |
| Score (out of 9.4) | 8.8 | 8 |
| Best for | Flexible & modular for scale-ups | Flexible data model & customization |
| Pricing | $$$ ($15k to $75k/yr) | $$$ ($20k to $80k/yr) |
| HQ | Redwood City, USA | Stockholm, Sweden |
| Founded | 2010 | 2015 |
Totango
A highly flexible, composable platform that adapts to a company's evolving CS maturity.
www.totango.comPlanhat
A uniquely flexible and customizable platform, especially strong for complex onboarding and project management.
www.planhat.comMethodology and scoring weights live at /methodology. No vendor pays for placement — see about.