UpKeep vs Freshservice
Side-by-side from the Top 11 rankings of The 11 Best Asset Tracking Software Tools for Business (2026) and The 11 Best ITSM Software Platforms (2026). Last verified June 28, 2026.
The short answer
Freshservice ranks higher on Top 11 (#3 vs #3) for Operations and IT managers tracking physical assets, equipment, and inventory in real time / IT teams managing incidents, service requests, and change management. The best option for usability and quick setup, especially for mid-market teams.
At a glance
| UpKeep | Freshservice | |
|---|---|---|
| Top 11 rank | #3 / The 11 Best Asset Tracking Software Tools for Business (2026) | #3 / The 11 Best ITSM Software Platforms (2026) |
| Score (out of 9.4) | 8.8 | 8.9 |
| Best for | Integrated maintenance (CMMS) | User-friendly SMB & mid-market |
| Pricing | $$ ($45 to $120/user/mo) | $$ ($19 to $119 / agent / mo) |
| HQ | Los Angeles, USA | San Mateo, USA |
| Founded | 2014 | 2010 |
UpKeep
A top-tier CMMS with excellent asset tracking, ideal for managing maintenance workflows.
www.onupkeep.comSee full entry in The 11 Best Asset Tracking Software Tools for Business (2026)
Freshservice
The best option for usability and quick setup, especially for mid-market teams.
www.freshworks.com/freshservice/See full entry in The 11 Best ITSM Software Platforms (2026)
Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.