UserTesting vs User Interviews
Side-by-side from the Top 11 ranking of The 11 Best User Research & UX Research Tools. Last verified June 20, 2026.
The short answer
UserTesting ranks higher on Top 11 (#1 vs #7) for Product managers and UX researchers running usability tests, interviews, and surveys. The market leader for its massive participant panel and broad feature set, ideal for large enterprises.
At a glance
| UserTesting | User Interviews | |
|---|---|---|
| Top 11 rank | #1 / The 11 Best User Research & UX Research Tools | #7 / The 11 Best User Research & UX Research Tools |
| Score (out of 9.4) | 9.2 | 7.9 |
| Best for | Enterprise all-in-one research | Participant recruiting platform |
| Pricing | $$$$ (Custom pricing, est. >$20,000/yr) | $ (Pay-as-you-go, $45+ per participant) |
| HQ | San Francisco, USA | New York, USA |
| Founded | 2007 | 2015 |
UserTesting
The market leader for its massive participant panel and broad feature set, ideal for large enterprises.
www.usertesting.comSee full entry in The 11 Best User Research & UX Research Tools
User Interviews
The top platform for recruiting, scheduling, and paying research participants from a large panel.
www.userinterviews.comSee full entry in The 11 Best User Research & UX Research Tools
Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.