Veeva CRM vs Zoho CRM
Side-by-side from the Top 11 rankings of The 11 Best Healthcare CRM Software (2026) and The 11 Best CRM Software for Small Business (2026). Last verified July 14, 2026.
The short answer
Zoho CRM ranks higher on Top 11 (#2 vs #3) for Provider marketing teams, patient access centers, health systems, and life-sciences commercial teams managing patient and referral relationships / Small business owners choosing a CRM (HubSpot vs Salesforce vs Zoho). Unbeatable value with a massive feature set, though it can feel complex.
At a glance
| Veeva CRM | Zoho CRM | |
|---|---|---|
| Top 11 rank | #3 / The 11 Best Healthcare CRM Software (2026) | #2 / The 11 Best CRM Software for Small Business (2026) |
| Score (out of 9.4) | 8.7 | 9.1 |
| Best for | Life sciences field CRM | Best value for an all-in-one suite |
| Pricing | $$$$$ (Enterprise licensing, quoted annually) | $ ($0 to $65/user/mo) |
| HQ | Pleasanton, USA | Chennai, India |
| Founded | 2007 | 1996 |
Veeva CRM
The dominant CRM for pharma and medtech commercial teams.
www.veeva.com/products/crm/See full entry in The 11 Best Healthcare CRM Software (2026)
Zoho CRM
Unbeatable value with a massive feature set, though it can feel complex.
www.zoho.com/crm/See full entry in The 11 Best CRM Software for Small Business (2026)
Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.