Zoho CRM vs Capsule CRM
Side-by-side from the Top 11 ranking of The 11 Best CRM Software for Small Business. Last verified June 4, 2026.
The short answer
Zoho CRM ranks higher on Top 11 (#2 vs #7) for Small business owners choosing a CRM (HubSpot vs Salesforce vs Zoho). Unbeatable value with a massive feature set, though it can feel complex.
At a glance
| Zoho CRM | Capsule CRM | |
|---|---|---|
| Top 11 rank | #2 / The 11 Best CRM Software for Small Business | #7 / The 11 Best CRM Software for Small Business |
| Score (out of 9.4) | 9.1 | 8 |
| Best for | Best value for an all-in-one suite | Best for simplicity and ease of use |
| Pricing | $ ($0 to $65/user/mo) | $ ($0 to $54/user/mo) |
| HQ | Chennai, India | Manchester, UK |
| Founded | 1996 | 2009 |
Zoho CRM
Unbeatable value with a massive feature set, though it can feel complex.
www.zoho.com/crm/See full entry in The 11 Best CRM Software for Small Business
Capsule CRM
A beautifully simple CRM that's incredibly easy to learn and use.
capsulecrm.com/See full entry in The 11 Best CRM Software for Small Business
Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.