Zoho CRM vs Freshsales (by Freshworks)
Side-by-side from the Top 11 rankings of HubSpot CRM vs Zoho CRM vs Freshsales: 11 Best CRM Software for Small Business 2026 and Salesforce Sales Cloud vs HubSpot Sales Hub vs Pipedrive: 11 Best Sales CRM Software 2026. Last verified June 4, 2026.
The short answer
Zoho CRM ranks higher on Top 11 (#2 vs #6) for Small business owners choosing a CRM (HubSpot vs Salesforce vs Zoho) / Sales managers and founders choosing CRM software for sales teams (Salesforce vs HubSpot vs Pipedrive vs Close). Unbeatable value with a massive feature set, though it can feel complex.
At a glance
| Zoho CRM | Freshsales (by Freshworks) | |
|---|---|---|
| Top 11 rank | #2 / HubSpot CRM vs Zoho CRM vs Freshsales: 11 Best CRM Software for Small Business 2026 | #6 / Salesforce Sales Cloud vs HubSpot Sales Hub vs Pipedrive: 11 Best Sales CRM Software 2026 |
| Score (out of 9.4) | 9.1 | 8.1 |
| Best for | Best value for an all-in-one suite | Best AI-powered CRM for SMBs |
| Pricing | $ ($0 to $65/user/mo) | $$ ($0 to $69/user/mo) |
| HQ | Chennai, India | San Mateo, USA |
| Founded | 1996 | 2010 |
Freshsales (by Freshworks)
A clean, easy-to-use CRM with helpful AI features for small teams.
www.freshworks.com/crm/Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.