Zoho CRM vs Keap

Side-by-side from the Top 11 ranking of The 11 Best CRM Software for Small Business. Last verified June 4, 2026.

The short answer

Zoho CRM ranks higher on Top 11 (#2 vs #9) for Small business owners choosing a CRM (HubSpot vs Salesforce vs Zoho). Unbeatable value with a massive feature set, though it can feel complex.

At a glance

Zoho CRMKeap
Top 11 rank#2 / The 11 Best CRM Software for Small Business#9 / The 11 Best CRM Software for Small Business
Score (out of 9.4)9.17.6
Best forBest value for an all-in-one suiteBest for sales & marketing automation
Pricing$ ($0 to $65/user/mo)$$$ ($199 to $289/mo)
HQChennai, IndiaChandler, USA
Founded19962001

Zoho CRM

Unbeatable value with a massive feature set, though it can feel complex.

www.zoho.com/crm/

See full entry in The 11 Best CRM Software for Small Business

Keap

Powerful automation for service businesses, but with a higher price and learning curve.

keap.com/

See full entry in The 11 Best CRM Software for Small Business

Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.