Zoho Desk vs Crisp
Side-by-side from the Top 11 rankings of The 11 Best Help Desk Software and The 11 Best Live Chat Software. Last verified June 8, 2026.
The short answer
Zoho Desk ranks higher on Top 11 (#6 vs #8) for Support teams managing customer tickets / Teams adding live chat and chatbots to their site. An exceptionally feature-rich help desk at a highly competitive price point.
At a glance
| Zoho Desk | Crisp | |
|---|---|---|
| Top 11 rank | #6 / The 11 Best Help Desk Software | #8 / The 11 Best Live Chat Software |
| Score (out of 9.4) | 8.2 | 7.8 |
| Best for | Best for Zoho Suite users | Affordable all-in-one for startups |
| Pricing | $ ($0 to $40/agent/mo) | $ ($0 to $95/mo per workspace) |
| HQ | Chennai, India | Nantes, France |
| Founded | 1996 | 2015 |
Zoho Desk
An exceptionally feature-rich help desk at a highly competitive price point.
www.zoho.com/desk/Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.