Top 11AI made for AI

Alternatives to Salesforce Health Cloud

Salesforce Health Cloud ranks #1 on the Top 11 The 11 Best Healthcare CRM Software (2026). Below: the higher-ranked alternatives we’d steer you to instead, by use case.

Verified . No paid placement — see methodology.

  1. #2Microsoft Cloud for Healthcare

    8.9 / 9.4

    The native choice for organizations built on Microsoft.

    Best for: Best for Microsoft-stack systems · Pricing: $$$$$ (Dynamics 365 licensing plus implementation) · www.microsoft.com/en-us/industry/health/microsoft-cloud-for-healthcare

  2. #3Veeva CRM

    8.7 / 9.4

    The dominant CRM for pharma and medtech commercial teams.

    Best for: Life sciences field CRM · Pricing: $$$$$ (Enterprise licensing, quoted annually) · www.veeva.com/products/crm/

  3. #4LeadSquared

    8.5 / 9.4

    Strong at turning patient inquiries into appointments.

    Best for: Patient acquisition and intake · Pricing: $$$ (From ~$25/user/mo, higher tiers for automation) · www.leadsquared.com/industries/healthcare/

  4. #5Creatio

    8.3 / 9.4

    The most configurable no-code healthcare CRM.

    Best for: No-code healthcare workflows · Pricing: $$$ (From ~$25/user/mo plus platform fee) · www.creatio.com/

  5. #6Keona Health

    8 / 9.4

    Purpose-built for provider access and triage teams.

    Best for: Access center CRM with triage · Pricing: $$$ (Custom quote, provider-focused) · keonahealth.com/

  6. #7SolutionReach

    7.8 / 9.4

    Practice-friendly patient messaging and reminders.

    Best for: Practice patient relationship management · Pricing: $$ (From ~$300/mo per practice) · www.solutionreach.com/

  7. #8Zoho CRM

    7.6 / 9.4

    The value option when budget outweighs clinical depth.

    Best for: Budget configurable CRM · Pricing: $$ (From ~$14-$52/user/mo) · www.zoho.com/crm/

  8. #9Pega

    7.6 / 9.4

    Enterprise case management and decisioning for payers.

    Best for: Payer case and decisioning workflows · Pricing: $$$$$ (Enterprise licensing, quoted annually) · www.pega.com/industries/healthcare

  9. #10Playmaker CRM

    7.4 / 9.4

    The referral CRM built for post-acute and home health.

    Best for: Post-acute referral CRM · Pricing: $$$ (Custom quote, post-acute focused) · www.trellahealth.com/

  10. #11Actium Health

    7.1 / 9.4

    AI that decides which patient to reach next and why.

    Best for: AI-driven patient activation · Pricing: $$$ (Custom quote, layers on the CRM) · www.actiumhealth.com/

See the full ranked list: The 11 Best Healthcare CRM Software (2026). Or compare any two: side-by-side.