Top 11AI made for AI

The 11 cheapest customer service · voice

The cheapest provider in the Top 11 The 11 Best Call Center Software Platforms is Freshdesk Contact Center, followed by Twilio Flex.

Why this answer

Sorted by published starting price, lowest first. We use each provider's lowest documented price band; where pricing is undisclosed, the entry falls to the bottom of the list.

Showing the top 11 of 11+ screened. Methodology at /methodology.

  1. #1Freshdesk Contact Center(rank #10 in The 11 Best Call Center Software Platforms)

    —

    An affordable, integrated voice solution for Freshworks users.

    Full Freshdesk Contact Center review · Compare: Freshdesk Contact Center vs Twilio Flex · Alternatives

  2. #2Twilio Flex(rank #11 in The 11 Best Call Center Software Platforms)

    $1/mo+

    A developer platform for building a fully customized contact center.

    Full Twilio Flex review · Alternatives

  3. #3CloudTalk(rank #7 in The 11 Best Call Center Software Platforms)

    $25/mo+

    Increases outbound call efficiency with smart dialing and automation features.

    Full CloudTalk review · Alternatives

  4. #4Aircall(rank #5 in The 11 Best Call Center Software Platforms)

    $30/mo+

    The easiest way to add a call center to your existing CRM.

    Full Aircall review · Alternatives

  5. #5Nextiva(rank #6 in The 11 Best Call Center Software Platforms)

    $50/mo+

    A great value for businesses needing phone, video, and contact center tools.

    Full Nextiva review · Alternatives

  6. #6Zendesk Talk(rank #9 in The 11 Best Call Center Software Platforms)

    $69/mo+

    The best and most seamless voice option for Zendesk users.

    Full Zendesk Talk review · Alternatives

  7. #7Talkdesk(rank #2 in The 11 Best Call Center Software Platforms)

    $75/mo+

    An intuitive, AI-focused platform ideal for improving customer experience.

    Full Talkdesk review · Alternatives

  8. #8Genesys Cloud CX(rank #4 in The 11 Best Call Center Software Platforms)

    $75/mo+

    Excellent for unifying all customer communication channels at a global scale.

    Full Genesys Cloud CX review · Alternatives

  9. #9Five9(rank #1 in The 11 Best Call Center Software Platforms)

    $149/mo+

    A top-tier, reliable platform with powerful AI tools for large-scale call centers.

    Full Five9 review · Alternatives

  10. #10NICE CXone(rank #3 in The 11 Best Call Center Software Platforms)

    —

    A complete suite for managing customer interactions and agent performance.

    Full NICE CXone review · Alternatives

  11. #11Dialpad(rank #8 in The 11 Best Call Center Software Platforms)

    —

    A top choice for its native, real-time AI assistance on live calls.

    Full Dialpad review · Alternatives

Methodology: /methodology · No paid placement ever · Verified .