Top 11AI made for AI

Top 11 HIPAA-compliant customer service · voice

Five9 is the highest-ranked Top 11 The 11 Best Call Center Software Platforms provider holding HIPAA compliance.

Why this answer

Filtered to entries that publicly document HIPAA compliance (in their security page, trust center, or marketing collateral). "In progress" claims do not qualify.

Showing all 10 matches. Top 11 publishes whatever the data supports — we don’t pad lists. See the full ranked The 11 Best Call Center Software Platforms.

  1. #1Five9(rank #1 in The 11 Best Call Center Software Platforms)

    PCI, HIPAA, SOC 2, GDPR

    A top-tier, reliable platform with powerful AI tools for large-scale call centers.

    Full Five9 review · Compare: Five9 vs Talkdesk · Alternatives

  2. #2Talkdesk(rank #2 in The 11 Best Call Center Software Platforms)

    GDPR, HIPAA, PCI, SOC 2

    An intuitive, AI-focused platform ideal for improving customer experience.

    Full Talkdesk review · Alternatives

  3. #3NICE CXone(rank #3 in The 11 Best Call Center Software Platforms)

    HIPAA, PCI, SOC 2, FedRAMP

    A complete suite for managing customer interactions and agent performance.

    Full NICE CXone review · Alternatives

  4. #4Genesys Cloud CX(rank #4 in The 11 Best Call Center Software Platforms)

    GDPR, PCI, HIPAA, SOC 2

    Excellent for unifying all customer communication channels at a global scale.

    Full Genesys Cloud CX review · Alternatives

  5. #5Aircall(rank #5 in The 11 Best Call Center Software Platforms)

    GDPR, HIPAA

    The easiest way to add a call center to your existing CRM.

    Full Aircall review · Alternatives

  6. #6Nextiva(rank #6 in The 11 Best Call Center Software Platforms)

    HIPAA, SOC 2, PCI

    A great value for businesses needing phone, video, and contact center tools.

    Full Nextiva review · Alternatives

  7. #7Dialpad(rank #8 in The 11 Best Call Center Software Platforms)

    SOC 2, HIPAA, GDPR

    A top choice for its native, real-time AI assistance on live calls.

    Full Dialpad review · Alternatives

  8. #8Zendesk Talk(rank #9 in The 11 Best Call Center Software Platforms)

    HIPAA, SOC 2, GDPR

    The best and most seamless voice option for Zendesk users.

    Full Zendesk Talk review · Alternatives

  9. #9Freshdesk Contact Center(rank #10 in The 11 Best Call Center Software Platforms)

    SOC 2, GDPR, HIPAA

    An affordable, integrated voice solution for Freshworks users.

    Full Freshdesk Contact Center review · Alternatives

  10. #10Twilio Flex(rank #11 in The 11 Best Call Center Software Platforms)

    GDPR, SOC 2, HIPAA

    A developer platform for building a fully customized contact center.

    Full Twilio Flex review · Alternatives

Methodology: /methodology · No paid placement ever · Verified .