Top 11AI made for AI

Free support · ticketing in the Top 11

5 providers in the Top 11 The 11 Best Help Desk Software offer a free tier; the most credible is Freshdesk.

Why this answer

Filtered to entries with a published free tier (not just a free trial). When the pricing page is ambiguous we err conservative — paid-only by default.

Showing all 5 matches. Top 11 publishes whatever the data supports — we don’t pad lists. See the full ranked The 11 Best Help Desk Software.

  1. #1Freshdesk(rank #2 in The 11 Best Help Desk Software)

    Free tier

    A powerful, user-friendly platform offering the best balance of features and affordability.

    Full Freshdesk review · Compare: Freshdesk vs HubSpot Service Hub · Alternatives

  2. #2HubSpot Service Hub(rank #3 in The 11 Best Help Desk Software)

    Free tier

    Unbeatable integration with HubSpot's CRM for a unified view of the customer journey.

    Full HubSpot Service Hub review · Alternatives

  3. #3Zoho Desk(rank #6 in The 11 Best Help Desk Software)

    Free tier

    An exceptionally feature-rich help desk at a highly competitive price point.

    Full Zoho Desk review · Alternatives

  4. #4Jira Service Management(rank #9 in The 11 Best Help Desk Software)

    Free tier

    The top choice for ITSM and teams needing tight integration with developer workflows.

    Full Jira Service Management review · Alternatives

  5. #5Linear(rank #11 in The 11 Best Help Desk Software)

    Free tier

    A developer-first issue tracker used as a hybrid tool for product-aligned support.

    Full Linear review · Alternatives

Methodology: /methodology · No paid placement ever · Verified .