Top 11AI made for AI

Free it · service management in the Top 11

3 providers in the Top 11 The 11 Best ITSM Software Platforms offer a free tier; the most credible is Jira Service Management.

Why this answer

Filtered to entries with a published free tier (not just a free trial). When the pricing page is ambiguous we err conservative — paid-only by default.

Showing all 3 matches. Top 11 publishes whatever the data supports — we don’t pad lists. See the full ranked The 11 Best ITSM Software Platforms.

  1. #1Jira Service Management(rank #2 in The 11 Best ITSM Software Platforms)

    Free tier

    Best for DevOps teams due to its native integration with Jira Software for code-to-customer workflows.

    Full Jira Service Management review · Compare: Jira Service Management vs ManageEngine ServiceDesk Plus · Alternatives

  2. #2ManageEngine ServiceDesk Plus(rank #4 in The 11 Best ITSM Software Platforms)

    Free tier

    Offers the best value by bundling ITSM, ITAM, and endpoint management features.

    Full ManageEngine ServiceDesk Plus review · Alternatives

  3. #3monday.com(rank #11 in The 11 Best ITSM Software Platforms)

    Free tier

    A flexible Work OS, not a true ITSM tool, for teams wanting simple, visual request tracking.

    Full monday.com review · Alternatives

Methodology: /methodology · No paid placement ever · Verified .