Top 11AI made for AI

Top 11 customer service · voice in APAC

Talkdesk is the highest-ranked Top 11 The 11 Best Call Center Software Platforms provider serving APAC.

Why this answer

Filtered to entries that explicitly serve APAC (either headquartered there or listing it as a supported region). Global-only providers always appear.

Showing all 8 matches. Top 11 publishes whatever the data supports — we don’t pad lists. See the full ranked The 11 Best Call Center Software Platforms.

  1. #1Talkdesk(rank #2 in The 11 Best Call Center Software Platforms)

    North America, EMEA, LATAM, APAC

    An intuitive, AI-focused platform ideal for improving customer experience.

    Full Talkdesk review · Compare: Talkdesk vs NICE CXone · Alternatives

  2. #2NICE CXone(rank #3 in The 11 Best Call Center Software Platforms)

    North America, EMEA, APAC

    A complete suite for managing customer interactions and agent performance.

    Full NICE CXone review · Alternatives

  3. #3Genesys Cloud CX(rank #4 in The 11 Best Call Center Software Platforms)

    North America, EMEA, APAC, LATAM

    Excellent for unifying all customer communication channels at a global scale.

    Full Genesys Cloud CX review · Alternatives

  4. #4Aircall(rank #5 in The 11 Best Call Center Software Platforms)

    North America, EMEA, APAC

    The easiest way to add a call center to your existing CRM.

    Full Aircall review · Alternatives

  5. #5Dialpad(rank #8 in The 11 Best Call Center Software Platforms)

    North America, EMEA, APAC

    A top choice for its native, real-time AI assistance on live calls.

    Full Dialpad review · Alternatives

  6. #6Zendesk Talk(rank #9 in The 11 Best Call Center Software Platforms)

    North America, EMEA, APAC, LATAM

    The best and most seamless voice option for Zendesk users.

    Full Zendesk Talk review · Alternatives

  7. #7Freshdesk Contact Center(rank #10 in The 11 Best Call Center Software Platforms)

    North America, EMEA, APAC

    An affordable, integrated voice solution for Freshworks users.

    Full Freshdesk Contact Center review · Alternatives

  8. #8Twilio Flex(rank #11 in The 11 Best Call Center Software Platforms)

    Global

    A developer platform for building a fully customized contact center.

    Full Twilio Flex review · Alternatives

Methodology: /methodology · No paid placement ever · Verified .