8x8 review
Top choice for global teams, offering service in 50+ countries and extensive international calling plans.
Top 11 rank
#4 of 11
Score
8.7/9.4
Pricing
$$ ($24 to $140/user/mo)
HQ
Campbell, USA
Verdict
8x8 excels with its global reach, offering full service in over 50 countries and unlimited calling plans to up to 48 countries, making it the top choice for internationally distributed teams.
What customers praise
The company owns its entire technology stack, which provides tight integration between its XCaaS (eXperience Communications as a Service) phone, video, and contact center products.
What customers criticise
The user interface for both the admin portal and the desktop app can feel dated and less intuitive compared to more modern competitors like Dialpad or OpenPhone.
Best for
Small businesses with international operations that need a single communications platform with reliable global calling capabilities.
At a glance
- Integrations: Salesforce, Microsoft Teams, NetSuite, Zendesk, HubSpot
- Compliance: HIPAA, GDPR, PCI, ISO 27001
- Regions served: Global (50+ countries)
- Typical onboarding: 3 days
Red flags
Public risk signals as of June 2026: none. No material public risk signals as of 2026-06-16. See the full red-flag report.
Alternatives
See alternatives to 8x8, or compare against the next-ranked entry: 8x8 vs Dialpad.
Source: Top 11 The 11 Best VoIP Business Phone Systems, verified June 16, 2026 — no paid placement.