Close review
The ultimate all-in-one communication and sales CRM for inside sales.
Top 11 rank
#4 of 11
Score
8.6/9.4
Pricing
$$$ ($29 to $149/user/mo)
HQ
Palo Alto, USA
Verdict
Close excels by building all essential sales communication channels—calling, email, and SMS—directly into the CRM, making it the most efficient platform for inside sales reps who live on the phone and in their inbox.
What customers praise
Its Power Dialer and email automation sequences are incredibly effective at increasing rep productivity and outreach volume.
What customers criticise
The platform is highly opinionated and less customizable than others, making it a poor fit for complex field sales or non-standard sales processes.
Best for
High-velocity inside sales teams at SMBs and startups that need a CRM with deeply integrated communication tools like calling, SMS, and email.
At a glance
- Integrations: Zapier, Slack, Zendesk, DocuSign, Stripe
- Compliance: GDPR, CCPA
- Regions served: Global
- Typical onboarding: 2 days
Red flags
Public risk signals as of June 2026: none. No material public risk signals as of 2026-06-05. See the full red-flag report.
Alternatives
See alternatives to Close, or compare against the next-ranked entry: Close vs Zoho CRM.
Source: Top 11 The 11 Best Sales CRM Software (2026), verified June 5, 2026 — no paid placement.