Mend review

Reduces no-shows effectively with AI-powered reminders and streamlined digital intake forms.

Verdict

Mend stands out for its intelligent patient engagement features, using AI-powered reminders and digital intake forms to dramatically reduce no-shows and prepare patients for their virtual visits.

What customers praise

The platform's ability to automatically send appointment links and handle forms ahead of time significantly reduces administrative burden and improves clinic efficiency.

What customers criticise

The core video consultation interface is less feature-rich than some competitors, as the platform's main focus is on the surrounding patient journey.

Best for

Practices focused on reducing no-show rates and automating patient intake through smart scheduling and communication tools.

At a glance

• Integrations: eClinicalWorks, NextGen, athenahealth, AdvancedMD
• Compliance: HIPAA, HITECH
• Regions served: USA
• Typical onboarding: 14 days

Red flags

Public risk signals as of May 2026: none. No material public risk signals as of 2026-05-31. See the full red-flag report.

Alternatives

See alternatives to Mend, or compare against the next-ranked entry: Mend vs VSee.

Source: Top 11 The 11 Best Telehealth Platforms, verified May 31, 2026 — no paid placement.