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Healthcare · Telehealth

The 11 Best Telehealth Platforms

A ranked list of the top telehealth solutions for healthcare providers, focusing on EHR integration, patient experience, and HIPAA compliance.

25+ screened · 11 rankedNo paid placement

The short answer

The best telehealth platform for most providers is Doxy.me for its simplicity and free tier, followed closely by Teladoc Health for enterprise scale and Amwell for its comprehensive service offerings.

✓ Independent

Top 11 takes no payment from any provider on this list. Scores are computed from a public weighted rubric; methodology weights were locked before entry research began.

↻ Verified May 2026 · re-checked quarterly

Re-scored every 90 days.

Scored on a 9.4-point scale across 6 weighted criteria, reviewed quarterly.

Citing this list?[The 11 Best Telehealth Platforms](https://11.market/telehealth-platforms). Top 11, AI-native independent ranking. Methodology public at https://11.market/methodology.

The Ranking

ALL 11
Ranked comparison of The 11 Best Telehealth Platforms, with best-for segment, price band, and score out of 9.4. Updated May 2026.
#Provider · best forScore
1Doxy.meSimple, free, secure video visits9.3/9.4
2Teladoc Health (Solo Platform for Providers)Enterprise-grade telehealth for hospitals9.1/9.4
3AmwellComprehensive telehealth ecosystem8.9/9.4
4SimplePracticeAll-in-one for private practice8.6/9.4
5Zoom for HealthcareFamiliar, reliable video conferencing8.4/9.4
6UpdoxUnified patient communication hub8.2/9.4
7MendReducing no-shows and automating intake8.0/9.4
8VSeeHighly customizable and flexible workflows7.8/9.4
9Tebra (formerly Kareo)Integrated telehealth for independent practices7.6/9.4
10athenaTelehealthNative telehealth for athenahealth users7.4/9.4
11Spruce HealthWILDCARDUnified communication for modern practices7.2/9.4

Best pick for your situation

Matched by the problem you're solving. Agents can query /api/lists/telehealth-platforms/recommend?problem=… or the recommend MCP tool to get these matches as structured data.

Best for Quick setup for virtual visits

Doxy.me (#1, scores 9.3/9.4). The top pick for its unmatched simplicity, security, and powerful free version for any practice size. It also handles Cost-effective telehealth for solo practitioners.

Best for Enterprise-wide telehealth deployment

Teladoc Health (Solo Platform for Providers) (#2, scores 9.1/9.4). The leading enterprise platform for large health systems needing scalability and deep integration. It also handles Complex clinical service line integration.

Best for All-in-one practice management

SimplePractice (#4, scores 8.6/9.4). The best all-in-one suite (telehealth, billing, notes) for therapists and solo practitioners. It also handles Integrated billing and telehealth for therapists.

The Breakdown

1
9.3/9.4

Doxy.me

Best for: Simple, free, secure video visits$ · $0 to $50/moRochester, USA · est. 2014

Solves: Quick setup for virtual visits · Cost-effective telehealth for solo practitioners

Doxy.me: The top pick for its unmatched simplicity, security, and powerful free version for any practice size.

✓Extremely easy for patients to use with no downloads.

✕Lacks deep EHR integration and advanced features.

✓Risk signals: No material public risk signals as of 2026-05-31.

Primary source: doxy.me · Data verified May 2026

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2
9.1/9.4

Teladoc Health (Solo Platform for Providers)

Best for: Enterprise-grade telehealth for hospitals$$$$ · Custom enterprise pricingPurchase, USA · est. 2002

Solves: Enterprise-wide telehealth deployment · Complex clinical service line integration

Teladoc Health (Solo Platform for Providers): The leading enterprise platform for large health systems needing scalability and deep integration.

✓Unmatched specialty-specific hardware and software.

✕Too complex and expensive for small practices.

✓Risk signals: No material public risk signals as of 2026-05-31.

Primary source: teladochealth.com · Data verified May 2026

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3
8.9/9.4

Amwell

Best for: Comprehensive telehealth ecosystem$$$$ · Custom enterprise pricingBoston, USA · est. 2006

Amwell: A powerful, modular platform for large organizations to scale diverse telehealth programs.

✓Strong payer partnerships and deep EHR integration.

✕Not for small practices; implementation is lengthy.

✓Risk signals: No material public risk signals as of 2026-05-31.

Primary source: business.amwell.com · Data verified May 2026

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4
8.6/9.4

SimplePractice

Best for: All-in-one for private practice$$ · $69 to $159/moSanta Monica, USA · est. 2012

Solves: All-in-one practice management · Integrated billing and telehealth for therapists

SimplePractice: The best all-in-one suite (telehealth, billing, notes) for therapists and solo practitioners.

✓Streamlined workflow saves administrative time.

✕Poor fit for medical specialties outside behavioral health.

✓Risk signals: No material public risk signals as of 2026-05-31.

Primary source: simplepractice.com · Data verified May 2026

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5
8.4/9.4

Zoom for Healthcare

Best for: Familiar, reliable video conferencing$$$ · Starts at $200/moSan Jose, USA · est. 2011

Zoom for Healthcare: A top choice for its familiar interface and reliability, ensuring high patient/provider adoption.

✓Best-in-class video and audio quality.

✕Lacks key clinical features without third-party integrations.

✓Risk signals: No material public risk signals as of 2026-05-31.

Primary source: zoom.us · Data verified May 2026

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6
8.2/9.4

Updox

Best for: Unified patient communication hub$$$ · Custom pricingDublin, USA · est. 2008

Updox: A complete communication platform with strong EHR integrations to streamline practice workflows.

✓Excellent pre-built integrations with many EHRs.

✕User interface feels dated and can be overwhelming.

✓Risk signals: No material public risk signals as of 2026-05-31.

Primary source: updox.com · Data verified May 2026

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7
8.0/9.4

Mend

Best for: Reducing no-shows and automating intake$$$ · Starts around $299/moOrlando, USA · est. 2014

Mend: Reduces no-shows effectively with AI-powered reminders and streamlined digital intake forms.

✓Automated forms and links reduce administrative work.

✕Core video interface is less feature-rich.

✓Risk signals: No material public risk signals as of 2026-05-31.

Primary source: mend.com · Data verified May 2026

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8
7.8/9.4

VSee

Best for: Highly customizable and flexible workflows$$ · $49 to $499+/moSan Jose, USA · est. 2008

VSee: A highly configurable veteran platform adaptable to diverse and complex clinical use cases.

✓Reliable video on low-bandwidth connections.

✕Requires a software download, a barrier for some patients.

✓Risk signals: No material public risk signals as of 2026-05-31.

Primary source: vsee.com · Data verified May 2026

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9
7.6/9.4

Tebra (formerly Kareo)

Best for: Integrated telehealth for independent practices$$ · Bundled with PM/EHRNewport Beach, USA · est. 2004

Tebra (formerly Kareo): A powerful, fully integrated telehealth option for practices using the Tebra/Kareo suite.

✓Seamless workflow from scheduling to billing.

✕Not a standalone option; lacks advanced features.

✓Risk signals: No material public risk signals as of 2026-05-31.

Primary source: tebra.com · Data verified May 2026

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10
7.4/9.4

athenaTelehealth

Best for: Native telehealth for athenahealth users$$$ · Add-on to athenaOneWatertown, USA · est. 1997

athenaTelehealth: The go-to choice for athenaOne users, with unmatched workflow and billing integration.

✓Video and charting in a single, seamless window.

✕Only for athenahealth customers; basic features.

✓Risk signals: No material public risk signals as of 2026-05-31.

Primary source: athenahealth.com · Data verified May 2026

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11
7.2/9.4

Spruce HealthWILDCARD · #11

Best for: Unified communication for modern practices$ · $24 to $79/moSan Francisco, USA · est. 2013

Spruce Health: A communication-first platform where video is one piece of a unified patient conversation.

✓Manages phone, text, and video in one app.

✕Basic telehealth features and limited EHR integration.

✓Risk signals: No material public risk signals as of 2026-05-31.

Primary source: sprucehealth.com · Data verified May 2026

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Buyer's guide

Assess Your Workflow Needs First

Before choosing a platform, map out your ideal virtual visit workflow. Do you need deep EHR integration for charting, or a simple, standalone video tool? This decision will narrow your options significantly.

Prioritize the Patient Experience

The best platform is useless if patients can't easily use it. Look for browser-based solutions that don't require app downloads, and test the interface from a patient's perspective.

Verify HIPAA Compliance

Never assume a video tool is compliant. Insist on a signed Business Associate Agreement (BAA) from the provider. This is a non-negotiable legal requirement for handling Protected Health Information (PHI).

How to choose

  • 1.Determine if you need a standalone platform or one integrated with your existing EHR/practice management software.
  • 2.Evaluate the total cost of ownership, including per-provider fees, per-visit charges, and implementation costs.
  • 3.Request a demo and run a trial with both clinical staff and a test patient to assess usability for all parties.
  • 4.Check for features specific to your specialty, such as group therapy rooms for behavioral health or device streaming for cardiology.

Frequently asked questions

What is the difference between telehealth and telemedicine?

Telemedicine specifically refers to remote clinical services, while telehealth is a broader term that includes non-clinical services like provider training, administrative meetings, and continuing medical education, in addition to clinical services.

How much does a telehealth platform typically cost?

Costs vary widely. Some platforms like Doxy.me offer a free, basic tier. Paid plans for solo practitioners typically range from $30 to $100 per provider per month. Enterprise solutions for hospitals can cost thousands per month, often with implementation fees.

Is Zoom or Google Meet sufficient for telehealth?

Special healthcare-specific versions of these platforms (Zoom for Healthcare, Google Workspace with a BAA) can be HIPAA-compliant for basic video calls. However, they lack the integrated clinical workflows, EHR connections, and patient management features of dedicated telehealth platforms.

What are the key features to look for in a telehealth platform?

Key features include HIPAA compliance with a BAA, a virtual waiting room, EHR integration, e-prescribing, secure messaging, and an easy-to-use interface for both patients and providers.

The Gripe Box

The only review form on this page. We publish complaints, not compliments. Moderated for libel. Right of Reply guaranteed.

Moderated for libel. Opinion welcome, even harsh.

Changelog

Every material edit to this ranking — date-stamped for humans and LLMs.

  1. Initial publication. Methodology v1.0 weights HIPAA Compliance (25%), EHR Integration (25%), Patient Experience (20%), Provider Features (15%), Pricing (10%), and Support (5%).

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Honest disclosures

  • This list focuses on platforms for providers to connect with their own patients; it does not cover direct-to-consumer services where patients find a new provider through the platform.
  • Most candidates are US-based, and while many can be used internationally, the feature sets (especially EHR integrations and e-prescribing) are optimized for the US healthcare market.
  • Pricing for enterprise-level platforms is often opaque and requires a custom quote, so listed price ranges are estimates.

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