Updox review

A complete communication platform with strong EHR integrations to streamline practice workflows.

Verdict

Updox earns its spot by positioning telehealth as one component of a complete patient communication strategy, with strong EHR integrations that help streamline front-office and clinical workflows.

What customers praise

Its extensive library of pre-built integrations with over 100 EHRs makes it one of the easiest platforms to add onto an existing practice tech stack.

What customers criticise

The user interface can feel dated compared to more modern, video-first platforms, and some users report the feature set can be overwhelming.

Best for

Small to medium-sized practices seeking a unified communication platform that combines telehealth with secure text, patient reminders, and electronic fax.

At a glance

• Integrations: Allscripts, athenahealth, eClinicalWorks, NextGen, 100+ others
• Compliance: HIPAA, HITECH
• Regions served: USA
• Typical onboarding: 14 days

Red flags

Public risk signals as of May 2026: none. No material public risk signals as of 2026-05-31. See the full red-flag report.

Alternatives

See alternatives to Updox, or compare against the next-ranked entry: Updox vs Mend.

Source: Top 11 The 11 Best Telehealth Platforms, verified May 31, 2026 — no paid placement.