RingCentral AI Receptionist (AIR) review

The clearest price here: $39 a month with RingEX, 100 minutes, then 50 cents. Books into a calendar, not a chair.

Verdict

The cheapest way to stop a patient hearing press 1 for appointments, and the clearest pricing page on this list. RingCentral publishes $49 a month standalone including 100 minutes, or $39 a month as an add on to RingEX with the same 100 minutes, with usage beyond that at $0.50 a minute billed in 30 second increments, and a 14 day free trial. All read on ringcentral.com on 16 September 2026. It answers around the clock, resolves routine questions, routes with context, captures intake and books appointments into Google or Outlook calendars. Healthcare is one of the industries named on the page. For a two chair practice replacing an auto attendant, this is a rational $39.

What customers praise

Every number a buyer needs sits on one page: the standalone rate, the add on rate, the included minutes, the overage, the billing increment and the trial length. It comes from a listed company with a support organisation, which for a practice manager who does not want a startup's Slack channel is the point. Salesforce, HubSpot, Zoho, Google Calendar and Outlook are named integrations, and the agent switches language mid conversation.

What customers criticise

100 minutes is about 25 calls of four minutes. A practice taking 40 calls a day at four minutes a call burns the 100 minutes before lunch on the first day. Across 21 working days that is about 3,400 minutes, and 3,300 of them bill at $0.50, so the $39 line item is closer to $1,700. That arithmetic is mine, from RingCentral's published rate and a stated call volume, not a figure RingCentral publishes. Nothing on the integration list touches a dental practice management system, so bookings land in a Google or Outlook calendar and the front desk retypes them into Dentrix in the morning. Healthcare is named as an industry, but no dental workflow is, and the page read carries no HIPAA statement. It is a better phone tree, not a receptionist.

Best for

A practice that already runs RingCentral and wants to replace the phone tree with something that speaks, for $39 a month, without changing anything else

At a glance

• Integrations: Salesforce, HubSpot, Zoho, Google Calendar, Microsoft Outlook
• Regions served: US
• Typical onboarding: 1 day

Red flags

Public risk signals as of September 2026: none. Live product from a listed company. The $49 standalone rate, the $39 RingEX add on rate, 100 included minutes, $0.50 a minute overage, 30 second billing increments and the 14 day trial were read on ringcentral.com/pricing/ai-receptionist.html on 16 September 2026. Named integrations are Salesforce, HubSpot, Zoho, Google Calendar and Outlook. No dental practice management integration and no HIPAA statement on the pages read. No adverse public signals found. See the full red-flag report.

Alternatives

See alternatives to RingCentral AI Receptionist (AIR), or compare against the next-ranked entry: RingCentral AI Receptionist (AIR) vs Goodcall.

Source: Top 11 Weave vs Dental Intelligence vs Arini: 11 Best AI Receptionists for a Dental Office 2026, verified September 16, 2026 — no paid placement.