When I Work review

The most intuitive and employee-friendly mobile app for scheduling and communication.

Top 11 rank

#2 of 11

Score

9/9.4

Pricing

$$ ($2.50 to $8/user/mo)

HQ

Minneapolis, USA

Verdict

When I Work earns its high rank with a laser focus on making scheduling and time tracking incredibly simple, especially on its highly-rated mobile app.

What customers praise

The app's interface for swapping shifts and submitting availability is consistently rated by users as the easiest to learn, leading to higher employee adoption within the first week.

What customers criticise

It lacks the broader HR features of competitors like Homebase (e.g., hiring, onboarding) and its pricing can become less competitive for very small teams after its free trial period.

Best for

Teams that prioritize an exceptionally easy-to-use mobile app for employees and managers and don't need a full suite of HR tools.

At a glance

  • Integrations: QuickBooks, Gusto, ADP, Square
  • Compliance: FLSA
  • Regions served: USA, Canada, Australia, UK
  • Typical onboarding: 1 day

Red flags

Public risk signals as of June 2026: none. No material public risk signals as of 2026-06-16. See the full red-flag report.

Alternatives

See alternatives to When I Work, or compare against the next-ranked entry: When I Work vs 7shifts.

Source: Top 11 The 11 Best Employee Scheduling Software, verified June 16, 2026 — no paid placement.